Digital Adoption Platform (DAP) Implementation [Template] | Scribe

    Digital Adoption Platform (DAP) Implementation [Template]

    [DELETE AFTER READING: Here is a generic template that you can use to outline and share a template using Scribe. You can learn more about Scribe here and see how to duplicate and use this template here.]

    A Digital Adoption Platform (DAP) is a software solution that helps users adopt and effectively use new digital tools and technologies. Here's a sample template for a DAP implementation communication plan

    DAP Implementation Plan Objective

    This section should describe the situation that is prompting the need for a communication plan. This could include details about the DAP implementation, the reason for the implementation, and the benefits of the DAP for the organization, such as increasing productivity, reducing training costs, and improving the user experience.

    Level of Urgency (1-4):

    This section should indicate the level of urgency associated with the DAP implementation. This could be a numerical rating system, with 1 being the least urgent and 4 being the most urgent.

    Stakeholder(s)/DRI:

    This section should identify the key stakeholders or individuals who will be affected by the DAP implementation, such as employees, managers and IT department, as well as the person or group who is responsible for driving the communication plan (DRI)

    Objectives and Goals

    This section should outline the objectives and goals of the communication plan. This could include information about what the organization hopes to achieve by communicating about the DAP implementation, such as ensuring that all stakeholders understand the changes, addressing any concerns, and building support for the implementation, achieving a high adoption rate, and achieving a measurable ROI.

    Messaging, Required Actions & Content

    This section should provide detailed information about the messaging and content that will be communicated, as well as any required actions that stakeholders should take in response to the situation.

    Link to or write down any messaging as needed. You can also link to any Youtube, Gong or Loom videos, like this one:

    As for actions, include any processes or digital workflows related to the effort by auto-generating step-by-step guides with Scribe. Here's how:

    1. Required action #1

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    2. Required action #2

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    3. Required action #3

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    ***Keep in mind that this is a template and it may be adjusted according to the specific situation or organizational needs. Communication plan should be reviewed, updated and tested regularly to ensure it's readiness to be used when needed.

    It's also important to mention that DAP implementation should be aligned with overall organizational digitalization strategy, user experience, and adoption plans.

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